Effective Date: 04/01/2026
Lovely Lash & Brows respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an appointment, submit a form, communicate with us, or use our services.
By accessing our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
We may collect the following types of information:
Information you voluntarily provide, including:
Name
Email address
Mobile phone number
Mailing or billing address
Appointment and service information
Payment and transaction information
Information submitted through contact forms, booking forms, consultations, or customer-service communications
We may collect the mobile phone number you provide when booking an appointment, requesting information, submitting a form, or enrolling in our SMS messaging program.
We may collect the mobile phone number you provide when booking an appointment, requesting information, submitting a form, or enrolling in our SMS messaging program.
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Date and time of your visit
Website interactions
We may use cookies and similar technologies to operate our website, remember preferences, measure website activity, improve functionality, and enhance the user experience.
You may adjust your browser settings to refuse or limit cookies. However, some website features may not function properly if cookies are disabled.
Lovely Lash & Brows may use the information we collect to:
Schedule, manage, confirm, and update appointments
Provide lash, brow, permanent makeup, and related beauty services
Process payments and transactions
Respond to inquiries and customer-support requests
Send appointment confirmations and reminders
Send service-related notifications and scheduling updates
Manage our SMS messaging program
Send promotional messages when you have provided consent
Personalize and improve our services
Maintain business and transaction records
Improve website performance and functionality
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory obligations
By voluntarily opting in to receive SMS messages from Lovely Lash & Brows, you consent to receive appointment confirmations, reminders, scheduling updates, service notifications, customer-care messages, business updates, and promotional offers.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.
Consent to receive promotional text messages is not a condition of purchasing any product or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with subcontractors or service providers that assist us with operational support services, including:
Appointment-booking systems
Payment processors
Customer-service platforms
Website hosting
Technical support
Customer relationship management systems
Communications infrastructure
SMS aggregators and text-message service providers
All other information-sharing categories exclude SMS opt-in data and consent. Text-message originator opt-in data and consent will not be shared with third parties, except with aggregators and providers of text-message services that support the delivery and operation of our messaging program.
Text-message opt-in information and consent will not be sold, rented, exchanged, or provided to external entities for their independent marketing or promotional purposes.
Lovely Lash & Brows does not sell or rent your personal information.
We may disclose information only when reasonably necessary to:
Provide or manage services you request
Process appointments and payments
Operate our website and communications systems
Work with service providers supporting our business operations
Protect the rights, property, safety, or security of Lovely Lash & Brows, our customers, or others
Comply with applicable laws, regulations, court orders, subpoenas, or other lawful requests
Complete a business transfer, merger, sale, or reorganization, subject to applicable privacy obligations
Service providers are permitted to use information only as necessary to provide contracted services or comply with legal obligations.
Payments may be processed through third-party payment providers. Lovely Lash & Brows may not directly store complete credit card or debit card information.
Payment providers maintain their own privacy and security practices. We encourage you to review the policies of any payment provider used during your transaction.
We use reasonable administrative, technical, and physical security measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, database, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.
We may retain personal information for as long as reasonably necessary to:
Provide services
Maintain appointment and transaction records
Fulfill the purposes described in this Privacy Policy
Resolve disputes
Enforce agreements
Meet legal, tax, accounting, insurance, and regulatory requirements
When information is no longer reasonably necessary, we may delete it, anonymize it, or securely retain it as required by law.
Depending on applicable law, you may request to:
Access certain personal information we maintain about you
Correct inaccurate or outdated information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of promotional email communications
Opt out of SMS messages by replying STOP
Certain information may need to be retained for legal, transactional, fraud-prevention, or legitimate business purposes.
To submit a privacy request, contact us using the information below.
Our website may include links to third-party websites, booking platforms, payment processors, social-media platforms, or other external services.
Lovely Lash & Brows is not responsible for the privacy practices, content, security, or policies of third-party websites or services. Your use of those services is governed by their respective privacy policies and terms.
Our website and services are not directed toward children under 13 years of age.
We do not knowingly collect personal information online from children under 13 without appropriate parental or legal guardian consent. If we learn that information was collected from a child under 13 without proper authorization, we will take reasonable steps to delete it.
Appointments or services provided to minors may require the consent or involvement of a parent or legal guardian.
Lovely Lash & Brows may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal obligations.
Updates will be posted on this page with a revised effective date. Continued use of our website or services after an update indicates acknowledgment of the revised policy.
For questions, concerns, or requests regarding this Privacy Policy, contact:
Lovely Lash & Brows
28441 S. Tamiami Trail, Suite 205
Bonita Springs, FL 34134
Phone: 239-610-4200
Email: [email protected]
©2026 Lovely Lash & Brows, LLC. | All Rights Reserved